The American Enterprise craves in monitoring the staff on-line IM messages


Getting used to the Internet wich provides real-time information transmission service (IM), the users all feel deeply about its convenience and online services, they use IM with all possible impact this is beyond people's understanding. Although the computer screen IM information and electronic mail, not only in any computer server, but it can also be some special software to record all. In the United States alone, there are many companies in the company's internal network who have monitoring software installed, watch IM communication. Whether using the company's aol software, IM or Microsoft, yahoo, and other free software IM, any communication will be the monitored and recorded by the remote monitoring.

According to the report, the staff feel the need to monitor the IM communication in the financial industry, according to the federal government, because of the relevant provisions of the financial industry, the employee must be recorded all communication for management review. Investment Banks, Thomas dimension nasser partner company last September banned the use of employees of any form of IM software. It becomes the first action in industry. Now, from the federal securities to the financial industry, there is no employees using IM software, the problems make no specification.

But shortly after the provisions, customer feel very inconvenient, fairly intense reaction to agree with employees, the company continues to use to communicate with customers with IM software, but at the same time with a production monitoring software, company signed a contract, the enterprise in the company's internal network monitoring software installed in all of the staff, newsletter and IM record. Monitoring software also set the keywords, if employees involved in the communication contents, the software will be sensitive to immediately notify monitoring personnel.

After a period of development, and now the PC monitoring software function is stronger than ever, so many of this kind of software installation plan of American enterprise, the quantity has also increased. Observers point out that, the enterprise staff IM communication contents by owner, will record the record as used to survey the possible evidence, for example, in the case of email may be used as evidence of the tribunal investigating. Although people emphasize, IM communications shall inspect telephone communications as protected, but IM messages are more likely to be considered and E-mail communication similar content.

American business owners for the use of employees of the enterprise equipment and network email usually have strict restriction and regulation, and since the enterprise take measures to E-mail communication between computer monitoring by email jokes and slacking phenomenon is much less than in the past. An enterprise's director, said: "as the standardization of employee monitoring, and improvements of the work efficiency, staff is more efficient in using email. I want more cautious with the IM communication, monitoring of regulating listed, this form of communication is beneficial."

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